Managed Services

DEX

Happy employees, maximum productivity

Enhance your employees’ digital experience with our Digital Employee Experience (DEX) solution. 

Monitor applications, devices, and systems in real time—solving issues before they impact productivity. 

How DEX works in practice

Intelligent monitoring of application performance 

Real-time tracking of devices and systems 

UX improvements based on actionable data 

Failure prediction and prevention through predictive analytics 

What is DEX (Digital Employee Experience)?

DEX is the practice of managing how employees experience their digital work tools. With continuous monitoring and predictive analysis, DEX ensures that technology supports, rather than hinders, team performance. 

Benefits of DEX for your company

With DEX, your team gets more than justworking tech”: 

Higher satisfaction with digital tools 

Increased productivity without technical disruptions 

More agile, collaborative workflows 

Actionable insights for continuous IT improvement  

Reduced hidden costs from system failures and reactive support 

Before and After DEX

When DEX is highly recommended

Companies with high usage of digital tools 

Remote or hybrid teams dependent on connectivity 

Organizations undergoing digital transformation and needing operational continuity

IT teams looking to shift from reactive to proactive operations

Integrations and Compatibility

DEX easily connects to leading tools in collaboration, ERP, CRM, and productivity, providing a unified view of the end-user experience. 

Start using DEX now!

Frequently Asked Questions

Get answers to your most common questions about DEX 

What is DEX (Digital Employee Experience)?

DEX refers to the employee’s digital experience with work tools and systems. Our solution monitors the performance of applications, devices, and systems in real time, ensuring technology enhances, not disrupts, productivity. 

What’s the difference between DEX and EX (Employee Experience)?

EX covers the full spectrum of an employee’s journey at a company. DEX focuses specifically on the digital environment, ensuring modern, fast, and reliable tools that enable work without friction. 

How does DEX monitoring work in practice?

We continuously monitor applications, devices, and systems, collect user feedback, and apply predictive analysis to detect issues before they impact your team. 

Does DEX really improve employee productivity?

Yes. By preventing technical disruptions and ensuring digital tools perform properly, DEX boosts employee satisfaction and frees up time for strategic tasks. 

What are the main benefits of adopting DEX?

Key benefits include: happier employees, greater productivity, more agile workflows, and ongoing insights to improve the digital experience. 

Is DEX only for large enterprises?

No. Any business that relies on technology for daily work can benefit from DEX. From small companies to large corporations, improving the digital employee experience adds value. 

Does DEX replace traditional IT support?

Not at all. DEX complements your IT team. While support handles tickets, DEX proactively monitors the digital environment and identifies issues before users even notice them.