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Vendor
Almaden
The platform that turns DEX into competitive advantage
Collective IQ® with AlmaAI® goes beyond traditional monitoring. It’s a platform that transforms Digital Employee Experience (DEX) into a strategic edge, recognized by Gartner, adopted by leading companies, and differentiated by its practical and intuitive use of Generative AI.
Solutions that elevate digital experience across any industry
Almaden supports companies across various industries and IT environments, especially in:
Digital Employee Experience (DEX) management
Application and device monitoring
Corporate collaboration and productivity
Strategic support and help desk services
Global recognition that inspires instant trust
Almaden is a recognized DEX leader, featured for the second consecutive year in the Gartner® Magic Quadrant™ for DEX Platforms (2025).
Its credibility is strengthened by partnerships with major players like Positivo S+ and Grupo Magnum, showcasing consistent, proven results.
Smart technology that anticipates issues and boosts performance
The Almaden platform unifies intelligent technologies that make IT more proactive and business-driven:
AlmaAnalysis™ – detects patterns, suggests resolutions, and prevents failures
AskAlma™ – real-time visibility into user experience across apps, devices, and collaboration tools
AlmaPredict™ – predictive analytics to prevent disruptions before they impact productivity
AlmaConcierge™ – practical self-service that reduces help desk ticket volume
Issues to Focus on Today – real-time prioritization of critical issues
AlmaKnowledge™ – a corporate knowledge base for more informed decisions
Microsoft Teams native integration – detailed reports and quality insights for meetings and calls
Productivity, satisfaction, and fast ROI for your business
With Almaden, your company transforms IT support into a strategic differentiator:
Higher productivity, less frustration – eliminate hidden bottlenecks and delays
Proactive, holistic management – actionable insights beyond individual devices
Strategic support – IT shifts from reactive mode to value-generating partner
Reduced digital friction – continuous, positive experience that drives talent retention
Quick ROI and low TCO – proven efficiency with minimal justification effort
Proven excellence with international certifications
Beyond global recognition, your company also benefits from Belago’s trusted implementation, backed by 4 internationally recognized ISO certifications (UAF and IAF-accredited):
Take your Digital Employee Experience to the next level
Discover how Almaden can elevate digital experiences across your organization.
