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Vendor
Almaden
The platform that turns DEX into competitive advantage
Collective IQ® with AlmaAI® goes beyond traditional monitoring. It’s a platform that transforms Digital Employee Experience (DEX) into a strategic edge, recognized by Gartner, adopted by leading companies, and differentiated by its practical and intuitive use of Generative AI.Â
Solutions that elevate digital experience across any industry
Almaden supports companies across various industries and IT environments, especially in:Â
Digital Employee Experience (DEX) managementÂ
Application and device monitoringÂ
Corporate collaboration and productivityÂ
Strategic support and help desk servicesÂ
Global recognition that inspires instant trust
Almaden is a recognized DEX leader, featured for the second consecutive year in the Gartner® Magic Quadrantâ„¢ for DEX Platforms (2025).Â
Its credibility is strengthened by partnerships with major players like Positivo S+ and Grupo Magnum, showcasing consistent, proven results.Â
Smart technology that anticipates issues and boosts performance
The Almaden platform unifies intelligent technologies that make IT more proactive and business-driven:Â
AlmaAnalysisâ„¢ – detects patterns, suggests resolutions, and prevents failuresÂ
AskAlmaâ„¢ – real-time visibility into user experience across apps, devices, and collaboration toolsÂ
AlmaPredictâ„¢ – predictive analytics to prevent disruptions before they impact productivityÂ
AlmaConcierge™ – practical self-service that reduces help desk ticket volume
Issues to Focus on Today – real-time prioritization of critical issuesÂ
AlmaKnowledgeâ„¢ – a corporate knowledge base for more informed decisionsÂ
Microsoft Teams native integration – detailed reports and quality insights for meetings and callsÂ
Productivity, satisfaction, and fast ROI for your business
With Almaden, your company transforms IT support into a strategic differentiator:Â
Higher productivity, less frustration – eliminate hidden bottlenecks and delaysÂ
Proactive, holistic management – actionable insights beyond individual devicesÂ
Strategic support – IT shifts from reactive mode to value-generating partnerÂ
Reduced digital friction – continuous, positive experience that drives talent retentionÂ
Quick ROI and low TCO – proven efficiency with minimal justification effortÂ
Proven excellence with international certifications
Beyond global recognition, your company also benefits from Belago’s trusted implementation, backed by 4 internationally recognized ISO certifications (UAF and IAF-accredited):Â
Take your Digital Employee Experience to the next level
Discover how Almaden can elevate digital experiences across your organization.Â